Deliveries

• How can I track my order?

Shipping

• How can I change the shipping address on my order?
• How long does it take to ship my order?
• Where do you ship?
• How can I track my package?

Tax

• How do I register for tax exemption?

Payments

• Which currency will I be charged in?
• How will Manchester University Press charges appear on my statement?
• What payment methods do you accept?
• What payment methods do you accept?

Discounts

• My discount code isn’t working, what should I do?
• I meant to apply a discount code to my order, can you refund me the discount?
• My discount code isn’t working, what should I do?

Refunds

• How long does it take to process a refund?
• Under what conditions am I entitlement to a refund?

Returns

• How long do I have to return an item?
• How can I make a return?
• Can I cancel my order after it has been placed?
• Do you accept returns?

Orders

• What is the status of my order?